Do public servants serve the public ?

Clearly our MPs are happier serving themselves ; if you are a public servant reader of this blog, when was the last time you really served the public ? Is what you do adding value to the individual member of the public ? How do you know ?

Since the Obama victory in America, there appears to be a growing adoption of web2 tools, and an appreciation that the public may just know a thing or two about services and what we want. And the Feds are being challenged to think about Web2, and how to hear the conversations. In the UK, there are examples every day as this one from FutureGov proves.

As always, innovation is streaming out of smaller enterprises as well.  Hellohealth is a fantastic example of Web2 in action. Would it have a chance in the UK when competing with the NHS ? Let’s see because as a member of the public, it looks as if it is designed to serve my individual needs, not those of the NHS.

And if Hellohealth, why not Hellojobs or Hello (whatever ) public service. Ministers will be looking for new ideas in the next 12 months, and thereafter.

Will they adopt Web2 over here ? The view of the public mood over the last 3 to 4 weeks may mean that politicians and public servants start listening. I say “may” because the form is not good. However, there are green shoots ; please do nurture them as Liz asks.

Still no facebook page for jobs yet though