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	<title>Scotweb2 &#187; web2 service</title>
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		<title>Public Service and Web2</title>
		<link>http://scotweb2.co.uk/2009/05/20/public-service-and-web2/</link>
		<comments>http://scotweb2.co.uk/2009/05/20/public-service-and-web2/#comments</comments>
		<pubDate>Wed, 20 May 2009 05:19:39 +0000</pubDate>
		<dc:creator>alex stobart</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[web2 service]]></category>

		<guid isPermaLink="false">http://scotweb2.co.uk/?p=230</guid>
		<description><![CDATA[Do public servants serve the public ?
Clearly our MPs are happier serving themselves ; if you are a public servant reader of this blog, when was the last time you really served the public ? Is what you do adding value to the individual member of the public ? How do you know ?
Since the [...]]]></description>
			<content:encoded><![CDATA[<p>Do public servants serve the public ?</p>
<p>Clearly our MPs are happier serving themselves ; if you are a public servant reader of this blog, when was the last time you really served the public ? Is what you do adding value to the individual member of the public ? How do you know ?</p>
<p>Since the Obama victory in America, there appears to be a growing adoption of web2 tools, and an appreciation that the public may just know a thing or two about services and what we want. And the Feds are being <a href="http://fcw.com/blogs/insider/2009/05/social-media-government-agencies.aspx">challenged</a> to think about Web2, and how to hear the conversations. In the UK, there are <a href="http://www.usnowfilm.com/">examples every day</a> as this one from FutureGov proves.</p>
<p>As always, innovation is streaming out of smaller enterprises as well.  <a href="https://www.hellohealth.com/main/index.html">Hellohealth</a> is a fantastic example of Web2 in action. Would it have a chance in the UK when competing with the NHS ? Let&#8217;s see because as a member of the public, it looks as if it is designed to serve my individual needs, not those of the NHS.</p>
<p>And if Hellohealth, why not Hellojobs or Hello (whatever ) public service. Ministers will be looking for new ideas in the next 12 months, and thereafter.</p>
<p>Will they adopt Web2 over here ? The view of the public mood over the last 3 to 4 weeks may mean that politicians and public servants start listening. I say &#8220;may&#8221; because the form is not good. However, there are <a href="http://www.lgeoresearch.com/newest-researcher-on-the-block-sarah-lay/">green shoots</a> ; please do nurture them as Liz asks.</p>
<p>Still no facebook page for jobs yet though</p>
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